PRIVACY POLICY | CUSTOMER SERVICE POLICY
Privacy Policy Introduction
Renewed Computer Technology is committed to protecting your privacy and maintaining the confidentiality of your personal information. Therefore, we follow the ten principles of the Canadian Standards Association Model Code for the Protection of Personal Information.
What is Personal Information?
Personal Information is information that can be used to distinguish, identify or contact a specific individual. The personal information that Renewed Computer Technology generally collects is used for
– determining eligibility for RCT programs
– verifying enrolment in a training, skill development or academic program
– verifying identification documents for purposes of employment or program eligibility
– gathering additional information as it pertains to employment, program eligibility or purchase of items and or services
– if demographic information is collected, it will only be used for promotional and internal target market analysis activities
We handle information in accordance with this policy.
Personal information can be provided to us through paper and web based applications and or documents. Such information may be recorded for the purpose of processing and receipting a donation, program or employment application, or financial transaction.
10 Privacy Principles
1. Accountability
2. Identifying Purposes
3. Consent
Individuals may withdraw their consent at any time to Renewed Computer Technology’s continuing use or disclosure of personal information, subject to reasonable notice, contractual restrictions and/or RCT’s legal or fiduciary obligations.
4. Limiting Collection
5. Limiting Use, Disclosure and Retention
Personal information will be retained only as long as necessary for the fulfillment of identified purposes.
6. Accuracy
7. Safeguards
RCT will protect the personal information we collect from you with security safeguards. Unencrypted electronically transmitted information is not 100% secure. Therefore, we cannot guarantee the security of any information you transmit to us electronically or that you request us to transmit to you via public internet.
Our systems and procedures are designed to prevent loss, misuse, unauthorized access, disclosure, alteration or destruction of your personal information.
8. Openness
9. Individual Access
In providing access, RCT will indicate the source of the information and provide an account of how it is being used.
Individuals have a right to challenge the accuracy or completeness of personal information and to have it amended as required. Where a dispute about accuracy cannot be resolved, an individual may submit a short statement that will be appended to the file.
All written access requests should be directed to:
Privacy Officer
945 Meyerside Drive
Mississauga, ON, L5T 1P9
-OR- [email protected]
10. Challenging Compliance
You can request copies of the CSA Model Code for the Protection of Personal Information from: Canadian Standards Association 178 Rexdale Boulevard Toronto, Ontario, Canada, M9W 1R3
View the Personal Information Protection and Electronic Documents Act.